Emotional intelligence – the ability to recognize and positively manage emotions in yourself, others, and groups – is the secret sauce of effective leadership. Understanding and developing EI helps us build and maintain strong personal and professional relationships, and effectively lead others. You’ll learn the “tells'' of someone who lacks EI, and the very predictable environments those leaders tend to create. You’ll also discover how you can gain greater self-awareness—which is the foundation of EI—and use EI to uplevel your ability to lead.

This program focuses on understanding the components of EI and, going beyond the basics of emotional intelligence, how we can use EI to build trust, manage difficult discussions, and enhance team performance. 

Topics Discussed

• What is Emotional Intelligence and Why Is It So Important?

• Self-Reflection for Self-Understanding

• Understanding the Components of EI: Self-Awareness, Self-Management, Social Awareness, Relationship Management

• Working with Emotional Intelligence

• Difficult Conversations